Frequently asked questions.

Schools (including academies and coaching centres), retail shops and service businesses such as salons, repair shops and consultancies. Other industries are planned and will only be listed once they are ready.

No. ESmarts360 runs in a web browser on computers, tablets and phones.

Yes — look through the product tour, or book a free live tour with our team.

Yes. New businesses can try ESmarts360 free before choosing a plan. The trial length is shown when you sign up, and no payment details are needed to start.

Choose a plan in Settings → Subscription, pay with one of the listed local methods such as bank transfer and submit the reference. Our team verifies the payment and activates the plan.

Use of the software without a monthly or yearly fee. Hosting, updates and support are only included when the plan says so; any yearly renewal charge is shown on the pricing page.

Access to business screens pauses, but your data is not deleted. Billing stays open so you can renew, and everything is available again once the payment is verified.

Yes. The workspace is available in English, Urdu (right to left) and Roman Urdu.

Yes. Every business's records are isolated in the database, and access inside your business follows the roles you assign.

Yes. Every user can turn on 2-step verification with an authenticator app.

Lists and reports can be exported as CSV by people with export permission.